Recent Posts

Why SERVPRO? We take care of your water damage in Chicago.

1/21/2021 (Permalink)

Homeowners are no stranger to water damage. Whether a pipe bursts behind a wall or rain creates roof leaks that need fast resolution, the technicians at SERVPRO have industrial-grade equipment and years of expertise in the field. Emphasis is placed on effective mitigation to preserve property, assets, and structural integrity for homeowners.

Water-related disasters do not operate on a regular 9-to-5 schedule, and neither does SERVPRO. If you have water damage in Chicago occur late at night, on the weekends, or even during the holidays, you can expect swift service that addresses your needs thoroughly. Immediate response to disasters ensures that further damage is mitigated through tried-and-true methods and the use of advanced equipment.

Why SERVPRO?

Fast response and excellence in service are just the tip of the iceberg when a SERVPRO team comes to your home. Fully-certified disaster cleanup professionals can restore structures and property with the help of equipment and materials that can prevent warping, buckling, and cupping of sheetrock, drywall, and hardwood flooring. The team also handles charity work, aiding such organizations as the Sertoma Centre and the Children's Museum in Oak Lawn. 

Top-of-the-Line Techniques & Tools

Because water damage is fast-acting and invasive, extraction starts when the SERVPRO team reaches your property. Technicians use a variety of industrial-grade tools to maximize precision and safety in ways that consumer fans, spray cleaners, and wet/dry vacuums cannot. These items include:

Advanced water detection methods, including the use of infrared cameras, hygrometers, and moisture sensors, to ensure thorough removal of moisture. These tools even allow technicians to evaluate damage behind walls and ceilings, or under floors.

Portable and truck-mounted extraction pumps to handle both small and large-scale disasters and facilitate faster drying.

Commercial-grade drying equipment, including air movers and dehumidifiers. These items work together to pull moisture off of surfaces and into the air. Moisture is then absorbed so it can be replaced with warm, dry air.

Tools for deodorizing and cleaning the air in your property, including thermal foggers and OSHA-approved antimicrobial cleaning agents that are designed to address odors and contaminants caused by water damage.

The team at SERVPRO is dedicated to bringing you reliable service all year round. We're Faster to Any Size Disaster so your home can be restored to its preloss condition. 

Why SERVPRO? We are faster to any disaster

1/21/2021 (Permalink)

Protecting a Chicago apartment building after a flood means that we have more than just one family and property to consider. With some substantial buildings offering more than a dozen units on the ground floor alone, the fast and confident response by our SERVPRO team can help to reduce the irreparable damage and loss to these residences. Roof damages and other structural breaches can affect units on every level of the building, making the emergency services we provide vital to containing flood damages and the severity of this situation.

As you might expect with any severe storm system that could impact the area, flood damage in Chicago homes and apartments must get addressed as quickly and as thoroughly as possible. We know that you do not have the time to hunt down several subcontractors for every individual need your apartment has after a loss, and that is why we have become a comprehensive unit for flood and water recovery. We have skilled structural drying technicians, as well as in-house contractors that can oversee controlled demolition, temporary construction solutions, and full-scale build back as necessary.

From the time that our emergency response team first arrives, water could be pouring in through structural breaches that must get addressed by our contractors. We can begin with damaged properties inside of the structure to remove at-risk contents from the unit to a safer location within the apartment or our nearby SERVPRO facility. Because we might help out more than one resident in the building simultaneously, we can meticulously catalog and label contents to ensure that they get stored appropriately in our warehouse.

Extraction is also one of the pressing needs of your apartment under certain conditions, and this can sometimes happen before the rest of the mitigation is set to begin. Given the severity of potential flooding, allowing standing water or excessive moisture could lead to further complications, material deterioration, or the production of mold colonies.

We always seek to keep costs low and restoration times to a minimum for our customers. With an emergency response to flooding in your apartment, our SERVPRO  team can help to reduce what irreparable damage might otherwise result. 

The difference between mitigation and restoration

1/16/2021 (Permalink)

When massive quantities of water enter your Chicago home, there are two primary objectives that restoration services aim to achieve. Mitigation of losses and restoration of the property. Mitigating losses means preventing further harm to the property through water exposure, absorption, trespass, and theft. Restoration is the recovery of contents and structure to return your home to its preloss condition. Flooding events can be extremely volatile and very stressful for any homeowner. SERVPRO can organize these two objectives on your behalf to ensure a smooth, transitionary experience from flood loss to preloss.

What residential floods have category three contamination?

  • Raw sewage or backups from the waste-line beyond the trap that is category three regardless of appearance
  • Overflow floodwaters from rising seawater, rivers, and streams which enter the property
  • Contamination in water intrusion that comes from wind-driven rain, including cyclones and hurricanes

How are category three water emergencies brought under control?

An initial inspection during the flooding cleanup of your Chicago home is when a qualified technician determines the extent of water contamination. Our crew chiefs can communicate directly with you about potential hazards and avoid all contact with these potentially toxic waters. SERVPRO can often arrange, under extreme conditions, for an indoor environmental professional (IEP) to assess your home for any lasting dangers that could occur from category three contamination. Generally, water must be extracted, while many building materials or assembly must be removed and replaced with clean materials. Affected structural areas that remain can often benefit from thorough disinfection and decontamination.

What factors affect restoration or replacement?

  • Material porosity which can affect how quickly absorption of contamination occurs. Once absorbed, most materials need demolition and replacement.
  • Water absorption through the building assembly which is often dictated by the time of exposure to contamination
  • The expense of replacing materials versus restoration possibility. Some hardwoods, metals, or plastics can recover from even category three contamination.

Category three water emergencies can pose a severe threat to your health and home.

So give us a call! We are faster to any disaster and are here to help get you back to "Like it never even happened." 

Why SERVPRO? We know CLEAN!

1/16/2021 (Permalink)

The CDC website, as well as numerous DIY articles and how-to blogs, offer good advice about how you can clean and disinfect your own environment. These are correct and helpful suggestions. However, if you have an essential business that has remained open, perhaps it’s time to step up your level of protective cleaning. Companies everywhere are looking to do this to build their employee and customer confidence in the level of cleanliness (and safety) of their facilities.

Cleaning Ideas for Locations that are Closed in Marquette Park 

For businesses that have been closed, there will come a time when they reopen. Before facilities re-open, they will need to be cleaned and made ready for employees and customers to return. In addition to cleaning and disinfecting, being closed or open for limited hours is an opportunity to do carpet cleaning, HVAC cleaning, and other projects that will help contribute to the overall sense of well-being of your employees and customers. As professionals, we perform these services, and we do it faster and better than your in-house.

SERVPRO trained technicians have years of experience and certifications in general cleaning and for handling all types of biological remediation, including disinfection against MRSA and SARS, trauma scene cleaning, sewer backups, and mold. We are also better equipped with powerful, industrial-strength machinery, designed to handle jobs of any size. We know how to handle this virus cleaning and we have the resources to do it right, including:

  • Knowledge of CDC guidelines and OSHA requirements
  • Profession equipment to the job right
  • Advanced Hospital-Grade cleaning products
  • Flexible work hours 
  • Human-power to get it done
  • Cost-effective strategies
  • Consultation and advice

Cleaning offices with a spray bottle doesn’t cut it. We are available for consultation to develop a plan that is best for you and your facility.

Why SERVPRO? 24/7/365, we are always here for you

1/16/2021 (Permalink)

No matter how water damage could come to be inside of your Chicago home, the way that you handle the situation is essential to successful remediation. From the moment that water begins to pour into your home, every moment counts. Quickly getting expert help could save your home from further damage and save your wallet from more expenses. 

To paint a clearer picture of how you could excellently handle the situation, imagine a scenario where your kitchen sink caused water damage to your Chicago bungalow. You come back from putting a load of laundry to wash and find that the water supply line broke. There is a puddle of water across your kitchen floor, and it is growing frighteningly fast. 

To start, shut off the water in your home to prevent even more damage. However, while you are doing that, you should reach out for professional services, like SERVPRO, to send representatives to your home. You may wonder why you should. After all, it's a puddle; you can clean it up with a mop and some towels, which, for the most part, is true. However, water has a habit of sneaking into every nook and cranny that it can. It is easy to miss out on pockets of water that could be hiding beneath the stove or the toe-kicks of your counter. Leaving excess moisture in your home could lead to mold damage, which can cause health effects. 

Here at SERVPRO, we have the equipment to find every pocket of water that may be hiding in your kitchen. Our water damage restoration technicians are highly qualified and are certified by the Institution of Inspection, Cleaning and Restoration (IICRC.) Furthermore, they are trained to use advanced equipment that has been specifically designed to address the water damage inside your home. From heaters, air movers, dehumidifiers, moisture meters and thermal imaging cameras, we have the tools to find and remediate the water damage inside your home. Trust SERVPRO to help you, We're Faster To Any Size Disaster.

If water damage strikes your house, never wait to get help. We are faster to any disaster and are here to help get you back to "Like it never even happened."

Mold Removal & Employee Safety

1/15/2021 (Permalink)

If you find mold in your building, you should have it removed as soon as possible. In most cases, you will likely not want to close your business entirely during the mold removal process as this can result in lost profits. It is important, however, to keep the safety of your employees in mind. The following are a few ways that you can help prevent them from having to work in a contaminated environment.


1. Use Containment Methods During Removal
While mold removal is being done, the workers will likely set up containment areas to keep the mold from spreading throughout the building. This will help keep the areas where employees are still working clean.


2. Provide Protective Items
If the area has been contained but you are still concerned about the safety of your employees, you may feel better if you provide them with some protective gear. Face masks will help prevent them from breathing in any contaminated air. Investing in an air purifier with a HEPA filter is an option as well. These remove black mold spores and other impurities from the air, ensuring the area will be safe to work in.


3. Have Employees Work From Home
In cases of extreme mold growth, you may not feel comfortable having your employees come into work. If this is the case, you can always have them work from home. Depending on the severity of the contamination, removal can take more than a week, so closing the business during the process is not ideal. While there may be some limitations when work is done this way, it might be better than your other options.


When you need to have mold removal done, it is best to hire a professional mold remediation specialist. They will have the necessary training and experience to clean the area without creating a more hazardous environment for your employees. They will get the job done as quickly as possible, so you can get back to work sooner.

So give us a call today! We are faster to any disaster and are here to help get you back to "Like it never even happened."

Ask The Experts: What needs to be done after a water pipe break at your business?

1/15/2021 (Permalink)

Dealing with water damage at your business can be difficult. Whether age, damage, or cold weather is causing bursting pipes, taking quick action could reduce repair costs and save valuable inventory. Once a pipe break occurs, there are a few steps you can take to protect your commercial property and its contents.

Shut Off the Main Water Supply

Once you realize a pipe in your building has burst, it is wise to locate and turn off the main water supply valve. This can reduce the amount of flooding that can otherwise occur. You may want to be aware of the location of the shutoff switch beforehand so you can stem the flow of water as quickly as possible. If you rent your commercial space, ask your landlord about the location of the main water supply valve and alert any managers to its location in case a bursting pipes emergency takes place when you are not present.

Seal Off Affected Areas

You can reduce water damage to adjacent areas by shutting or sealing off doors. For example, if a pipe burst in a restroom, you can seal the bottom of the door with towels to prevent water leakage. Ask your employees and customers to clear the area so you can be assured flooded rooms remain secure until professionals can examine and fix broken pipe components.

Call in a Water Damage Remediation Service

A burst pipe can cause a great deal of trouble in a matter of minutes; however, other issues, such as mold growth and warped building materials, can be prevented by calling a flood control and remediation service to inspect and repair your property. Water damage can be common during cold weather snaps, so it is a good idea to have a working relationship with this type of service if you own a business.
One or more bursting pipes at your business can have serious consequences to your equipment or inventory. Knowing which immediate steps to take afterward can help you minimize damage and the cost of future repairs.

So give us a call! We are faster to any disaster and are here to help get you back to "Like it never even happened." 

Things Not To Do After A Storm

1/15/2021 (Permalink)

It’s one of many homeowner’s worst nightmares: a large storm or local disaster has flooded your neighborhood. Many who experience flooding for the first time are unprepared and uninformed, not knowing what to do after the floodwater has covered the streets or entered their home. To help you prepare, whether you’re facing a flooded home now or foresee its possibility in the future, here are three things not to do after a flood:

1. Remain in your home. For you and your family’s safety, if water has entered your home, it’s important to leave and not reenter until the flooding has subsided. In a flood’s immediate aftermath, the risk of rising water is still imminent due to the possibility of more rain, a compromised levy or busted dam. Find refuge outside the flood area, whether it be in a hotel, a loved one's home or a public shelter.

2. Touch the water. Flood water can be contaminated with any number of bacteria, sewage and/or chemicals that can be harmful to your skin and health. It’s also imperative to avoid standing water to minimize the risk of electric shock from electrical lines and equipment touching the water. If you must enter or be around the water for any reason, protective clothing such as rubber boots should be worn.

3. Fix it yourself. Repairing flood damage in a home can require a large number of construction materials, professional knowledge and skill to ensure the damage is fully repaired and any mold is removed. Instead of trying to take on the job yourself, it’s best to save time and additional headaches by contacting a water damage repair and restoration company.

For any homeowner, flood water is certainly an unwelcome sight. Knowing what to do, or not do, in this type of disaster is imperative to keep you and your family safe and to begin the restoration process successfully.

So give us a call! We are faster to any disaster and are here to use our expertise, equipment, and experience to get you back to "Like it never even happened."

Fire Debris Removal Workers In Chicago Describe Restoration Methods

1/13/2021 (Permalink)

Anytime something burns inside your Chicago home, items inside the building may need to be removed and replaced. If the flames torch your building materials or contents, it could become necessary to call in a professional fire debris removal company such as SERVPRO. The number one goal when arriving at your residence is to use specific methods to save items preventing replacement as much as possible. However, in some situations, your structural components or other items can get damaged to the point where they need to be removed and replaced. When a situation like this occurs, it is wise to save the fire debris removal for the experts.  

When rebuilding a fire damaged home, we take specific safety measures. During any fire debris removal project in Chicago, our SERVPRO technicians always put safety first. Before we begin any work, we inspect your home for both potential dangers and to figure out the extent of the damage. If there are any structural issues or other problems that could pose a hazard to any of the building's occupants, then we perform steps to mitigate the possible danger. For example, should burnt items pose a fall hazard, we take them down.  We also temporarily support the compromised building's structure while demolition procedures take place.  

After our SERVPRO experts deem the fire damaged building safe for you, your family, and our staff, we commence mitigation efforts. First, we run tests to see how burnt your building materials and contents got. For instance, if charring is found into the drywall and past its surface, then most likely it needs removal. If your studs show torching deeper than a quarter inch, then sections of your building's skeleton needs discarding.  

After disposing of the unsalvageable contents and building materials, we take measures to prevent the spread of unpleasant aromas created by smoke and charred materials. If anything ever burns inside your house, call SERVPRO any day of the week!

So give us a call! We are faster to any disaster and are here to help get you back to "Like it never even happened."

Ask The Experts: Keeping things efficient after a fire

1/13/2021 (Permalink)

Overcoming a disaster to impact your Chicago residence might feel overwhelming. With widespread damages affecting multiple areas of your house, it is often challenging to know what you need or where to begin putting the pieces back together. With professional restoration services, experienced technicians can help you to assess the full scope of the damage and to lay out a plan to bring your home back to preloss conditions.


An example of an overwhelming situation in your Chicago home is combating fire damages. With so many different threats happening all at once, no homeowner gets prepared for the work that has to happen to bring their property back to the way it used to be. When our SERVPRO franchise says We’re Faster To Any Size Disaster, this is precisely the kind of situation that we meant.

Once the first responders have left your home, you have to start making calls. The first of these would be to your insurance provider to let them know about the incident and start getting the ball rolling on filing a claim. Restoration work like ours is often a result of insurance claims, and our team of experienced technicians and staff work directly with the insurance provider and adjuster to expedite the claims process to get your home restored as promptly as possible.

While this insurance company is going to need some physical proof of the claim that you are filing, usually photographs, this is another situation where our SERVPRO professionals can take over. There are many threats and potential hazards in a home after a fire that our experienced professionals have the equipment to face. Our estimator can provide these required images to your insurance adjuster as part of the full inspection required in the estimation process.

As a homeowner, you want to restore the damages to your residence as promptly as possible following an instance like a fire. Unfortunately, there are often a lot of steps in between the disaster and its completed restoration. Let our professionals at SERVPRO  help you to navigate this process and work as efficiently as possible to restore your home to preloss conditions.

So call us today! We are faster to any disaster and are here to help get you back to "Like it never even happened."