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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Why SERVPRO? We know CLEAN!

1/16/2021 (Permalink)

The CDC website, as well as numerous DIY articles and how-to blogs, offer good advice about how you can clean and disinfect your own environment. These are correct and helpful suggestions. However, if you have an essential business that has remained open, perhaps it’s time to step up your level of protective cleaning. Companies everywhere are looking to do this to build their employee and customer confidence in the level of cleanliness (and safety) of their facilities.

Cleaning Ideas for Locations that are Closed in Marquette Park 

For businesses that have been closed, there will come a time when they reopen. Before facilities re-open, they will need to be cleaned and made ready for employees and customers to return. In addition to cleaning and disinfecting, being closed or open for limited hours is an opportunity to do carpet cleaning, HVAC cleaning, and other projects that will help contribute to the overall sense of well-being of your employees and customers. As professionals, we perform these services, and we do it faster and better than your in-house.

SERVPRO trained technicians have years of experience and certifications in general cleaning and for handling all types of biological remediation, including disinfection against MRSA and SARS, trauma scene cleaning, sewer backups, and mold. We are also better equipped with powerful, industrial-strength machinery, designed to handle jobs of any size. We know how to handle this virus cleaning and we have the resources to do it right, including:

  • Knowledge of CDC guidelines and OSHA requirements
  • Profession equipment to the job right
  • Advanced Hospital-Grade cleaning products
  • Flexible work hours 
  • Human-power to get it done
  • Cost-effective strategies
  • Consultation and advice

Cleaning offices with a spray bottle doesn’t cut it. We are available for consultation to develop a plan that is best for you and your facility.

Why SERVPRO? 24/7/365, we are always here for you

1/16/2021 (Permalink)

No matter how water damage could come to be inside of your Chicago home, the way that you handle the situation is essential to successful remediation. From the moment that water begins to pour into your home, every moment counts. Quickly getting expert help could save your home from further damage and save your wallet from more expenses. 

To paint a clearer picture of how you could excellently handle the situation, imagine a scenario where your kitchen sink caused water damage to your Chicago bungalow. You come back from putting a load of laundry to wash and find that the water supply line broke. There is a puddle of water across your kitchen floor, and it is growing frighteningly fast. 

To start, shut off the water in your home to prevent even more damage. However, while you are doing that, you should reach out for professional services, like SERVPRO, to send representatives to your home. You may wonder why you should. After all, it's a puddle; you can clean it up with a mop and some towels, which, for the most part, is true. However, water has a habit of sneaking into every nook and cranny that it can. It is easy to miss out on pockets of water that could be hiding beneath the stove or the toe-kicks of your counter. Leaving excess moisture in your home could lead to mold damage, which can cause health effects. 

Here at SERVPRO, we have the equipment to find every pocket of water that may be hiding in your kitchen. Our water damage restoration technicians are highly qualified and are certified by the Institution of Inspection, Cleaning and Restoration (IICRC.) Furthermore, they are trained to use advanced equipment that has been specifically designed to address the water damage inside your home. From heaters, air movers, dehumidifiers, moisture meters and thermal imaging cameras, we have the tools to find and remediate the water damage inside your home. Trust SERVPRO to help you, We're Faster To Any Size Disaster.

If water damage strikes your house, never wait to get help. We are faster to any disaster and are here to help get you back to "Like it never even happened."

Mold Removal & Employee Safety

1/15/2021 (Permalink)

If you find mold in your building, you should have it removed as soon as possible. In most cases, you will likely not want to close your business entirely during the mold removal process as this can result in lost profits. It is important, however, to keep the safety of your employees in mind. The following are a few ways that you can help prevent them from having to work in a contaminated environment.


1. Use Containment Methods During Removal
While mold removal is being done, the workers will likely set up containment areas to keep the mold from spreading throughout the building. This will help keep the areas where employees are still working clean.


2. Provide Protective Items
If the area has been contained but you are still concerned about the safety of your employees, you may feel better if you provide them with some protective gear. Face masks will help prevent them from breathing in any contaminated air. Investing in an air purifier with a HEPA filter is an option as well. These remove black mold spores and other impurities from the air, ensuring the area will be safe to work in.


3. Have Employees Work From Home
In cases of extreme mold growth, you may not feel comfortable having your employees come into work. If this is the case, you can always have them work from home. Depending on the severity of the contamination, removal can take more than a week, so closing the business during the process is not ideal. While there may be some limitations when work is done this way, it might be better than your other options.


When you need to have mold removal done, it is best to hire a professional mold remediation specialist. They will have the necessary training and experience to clean the area without creating a more hazardous environment for your employees. They will get the job done as quickly as possible, so you can get back to work sooner.

So give us a call today! We are faster to any disaster and are here to help get you back to "Like it never even happened."

Ask The Experts: What needs to be done after a water pipe break at your business?

1/15/2021 (Permalink)

Dealing with water damage at your business can be difficult. Whether age, damage, or cold weather is causing bursting pipes, taking quick action could reduce repair costs and save valuable inventory. Once a pipe break occurs, there are a few steps you can take to protect your commercial property and its contents.

Shut Off the Main Water Supply

Once you realize a pipe in your building has burst, it is wise to locate and turn off the main water supply valve. This can reduce the amount of flooding that can otherwise occur. You may want to be aware of the location of the shutoff switch beforehand so you can stem the flow of water as quickly as possible. If you rent your commercial space, ask your landlord about the location of the main water supply valve and alert any managers to its location in case a bursting pipes emergency takes place when you are not present.

Seal Off Affected Areas

You can reduce water damage to adjacent areas by shutting or sealing off doors. For example, if a pipe burst in a restroom, you can seal the bottom of the door with towels to prevent water leakage. Ask your employees and customers to clear the area so you can be assured flooded rooms remain secure until professionals can examine and fix broken pipe components.

Call in a Water Damage Remediation Service

A burst pipe can cause a great deal of trouble in a matter of minutes; however, other issues, such as mold growth and warped building materials, can be prevented by calling a flood control and remediation service to inspect and repair your property. Water damage can be common during cold weather snaps, so it is a good idea to have a working relationship with this type of service if you own a business.
One or more bursting pipes at your business can have serious consequences to your equipment or inventory. Knowing which immediate steps to take afterward can help you minimize damage and the cost of future repairs.

So give us a call! We are faster to any disaster and are here to help get you back to "Like it never even happened." 

Things Not To Do After A Storm

1/15/2021 (Permalink)

It’s one of many homeowner’s worst nightmares: a large storm or local disaster has flooded your neighborhood. Many who experience flooding for the first time are unprepared and uninformed, not knowing what to do after the floodwater has covered the streets or entered their home. To help you prepare, whether you’re facing a flooded home now or foresee its possibility in the future, here are three things not to do after a flood:

1. Remain in your home. For you and your family’s safety, if water has entered your home, it’s important to leave and not reenter until the flooding has subsided. In a flood’s immediate aftermath, the risk of rising water is still imminent due to the possibility of more rain, a compromised levy or busted dam. Find refuge outside the flood area, whether it be in a hotel, a loved one's home or a public shelter.

2. Touch the water. Flood water can be contaminated with any number of bacteria, sewage and/or chemicals that can be harmful to your skin and health. It’s also imperative to avoid standing water to minimize the risk of electric shock from electrical lines and equipment touching the water. If you must enter or be around the water for any reason, protective clothing such as rubber boots should be worn.

3. Fix it yourself. Repairing flood damage in a home can require a large number of construction materials, professional knowledge and skill to ensure the damage is fully repaired and any mold is removed. Instead of trying to take on the job yourself, it’s best to save time and additional headaches by contacting a water damage repair and restoration company.

For any homeowner, flood water is certainly an unwelcome sight. Knowing what to do, or not do, in this type of disaster is imperative to keep you and your family safe and to begin the restoration process successfully.

So give us a call! We are faster to any disaster and are here to use our expertise, equipment, and experience to get you back to "Like it never even happened."

Fire Debris Removal Workers In Chicago Describe Restoration Methods

1/13/2021 (Permalink)

Anytime something burns inside your Chicago home, items inside the building may need to be removed and replaced. If the flames torch your building materials or contents, it could become necessary to call in a professional fire debris removal company such as SERVPRO. The number one goal when arriving at your residence is to use specific methods to save items preventing replacement as much as possible. However, in some situations, your structural components or other items can get damaged to the point where they need to be removed and replaced. When a situation like this occurs, it is wise to save the fire debris removal for the experts.  

When rebuilding a fire damaged home, we take specific safety measures. During any fire debris removal project in Chicago, our SERVPRO technicians always put safety first. Before we begin any work, we inspect your home for both potential dangers and to figure out the extent of the damage. If there are any structural issues or other problems that could pose a hazard to any of the building's occupants, then we perform steps to mitigate the possible danger. For example, should burnt items pose a fall hazard, we take them down.  We also temporarily support the compromised building's structure while demolition procedures take place.  

After our SERVPRO experts deem the fire damaged building safe for you, your family, and our staff, we commence mitigation efforts. First, we run tests to see how burnt your building materials and contents got. For instance, if charring is found into the drywall and past its surface, then most likely it needs removal. If your studs show torching deeper than a quarter inch, then sections of your building's skeleton needs discarding.  

After disposing of the unsalvageable contents and building materials, we take measures to prevent the spread of unpleasant aromas created by smoke and charred materials. If anything ever burns inside your house, call SERVPRO any day of the week!

So give us a call! We are faster to any disaster and are here to help get you back to "Like it never even happened."

Ask The Experts: Keeping things efficient after a fire

1/13/2021 (Permalink)

Overcoming a disaster to impact your Chicago residence might feel overwhelming. With widespread damages affecting multiple areas of your house, it is often challenging to know what you need or where to begin putting the pieces back together. With professional restoration services, experienced technicians can help you to assess the full scope of the damage and to lay out a plan to bring your home back to preloss conditions.


An example of an overwhelming situation in your Chicago home is combating fire damages. With so many different threats happening all at once, no homeowner gets prepared for the work that has to happen to bring their property back to the way it used to be. When our SERVPRO franchise says We’re Faster To Any Size Disaster, this is precisely the kind of situation that we meant.

Once the first responders have left your home, you have to start making calls. The first of these would be to your insurance provider to let them know about the incident and start getting the ball rolling on filing a claim. Restoration work like ours is often a result of insurance claims, and our team of experienced technicians and staff work directly with the insurance provider and adjuster to expedite the claims process to get your home restored as promptly as possible.

While this insurance company is going to need some physical proof of the claim that you are filing, usually photographs, this is another situation where our SERVPRO professionals can take over. There are many threats and potential hazards in a home after a fire that our experienced professionals have the equipment to face. Our estimator can provide these required images to your insurance adjuster as part of the full inspection required in the estimation process.

As a homeowner, you want to restore the damages to your residence as promptly as possible following an instance like a fire. Unfortunately, there are often a lot of steps in between the disaster and its completed restoration. Let our professionals at SERVPRO  help you to navigate this process and work as efficiently as possible to restore your home to preloss conditions.

So call us today! We are faster to any disaster and are here to help get you back to "Like it never even happened."

Ask The Experts: The finer points of tackling smoke and soot damage

1/13/2021 (Permalink)

Basement fires are unique, often encountering different sets of problems and consequences as compared to fires started elsewhere in the home. While the tight space and underground nature of basements often prevent the worst of the fire from spreading across the house, other elements of fire damage can be shared or even more intense than the same damage in other regions of the house. Here are some of the similarities and differences between basement fires and those started elsewhere in the home.  

How Basement Fires Differ From Other Fires in Chicago 

Although fire damage in Chicago basements is typically more contained than that from fires started elsewhere in the home, other types of damage can be even more severe and widespread. The most glaring issue is smoke; smoke tends to rise and travel through air ducts and HVAC, spreading around the house and requiring intensive cleaning operations. HVAC cleaning is one of our most needed services, often for this reason. Additionally, there are often more hazardous and flammable materials stored in a basement than elsewhere in the home, leading to more significant potential dangers and disaster for the home. However, ultimately, the confined and below-ground nature of most basements protects much of the home from significant damage.  

How Basement Fires are Similar to Other Fires in Chicago 

Basement fires, while more contained than other fires, are still devastating and damaging due to their flames and spread. Ash and soot commonly coat walls and surfaces and requires heavy scrubbing. Objects and materials burned through and require treatments or perhaps replacement. A basement fire resembles fire elsewhere in the home and requires much of the same restoration work and equipment.   

Trained Technicians Can Help Minimize Chicago Area Fire Restoration Costs 

Many homeowners believe they can clean up after Chicago fire damage themselves after their home has gone through a fire, and there are soot and smoke to clean up. That is unfortunately not ever a good idea, as cleaning up soot and smoke damage needs professionals for the job. 

Hiring Chicago Restoration Professionals 

A house that has been burned in a fire, first of all, is not safe to spend time in or even enter. The integrity of the floors and walls are in question besides other hazards. It is crucial to keep out of the home until a professional tells you it is safe. 

While undertaking the cleanup of soot and smoke damage from a house fire should not be done by yourself, you need to get professionals, like SERVPRO, there as soon as you can. If left untreated, smoke and ash cause discoloration, corrosion, and lingering offensive and powerful odors. Specifically, ash can cause damage and discoloration almost immediately, and the damage could be permanent and irreversible. Anything made of plastic can start discoloring in just minutes. Metals can quickly corrode and tarnish, and fiberglass starts yellowing. 

If you get fire remediation specialists quickly enough after a house fire, we can mitigate or eradicate the ash and smoke damage from the fire, plus stop any further property damage. If you do not get us in early, unfortunately, the damage worsens, and the repair costs start to skyrocket in just a few weeks. 

Knowing Which Area Professionals to Hire 

Numerous companies claim to be restoration specialists in fire damage near Chicago; however, they might not have the proper training and certification to do the job correctly. Companies who are registered, recognized, and have gotten their certification from the Institute of Inspection Cleaning and Restoration Certification have taken the necessary coursework to gain their extensive certification. 

What Trained Professionals Will Do 

Fire remediation specialists like SERVPRO, who have gone through the right training and certification, first identify all of the materials that have been affected. We then locate the source of odors is if possible. We are thorough and identify items that can be cleaned and salvaged, which need replacing. Then they'll start the cleanup process by taking out any ash residue that has built up. After we've cleaned the ash, they can find the odors' sources more efficiently, which we'll then treat with special detergents made to neutralize the odors. After we treat the materials that were fire damaged, we'll be sealing them up to stop odors from emitting into your home in the future. 

Experiencing fire damage in Chicago can be scary and disconcerting. Never fear! We are faster to any disaster and are here to help get you back to "Like it never even happened."

SERVPRO Helps Chicago Business Owners Empty Their Premises After Fire Damage

1/7/2021 (Permalink)

Chicago business owners know how inconvenient a fire can be. It can be challenging to get a business back up and running after ablaze. Naturally, you want as little disruption to your operations as possible.


One of the biggest questions facing Chicago business owners after fire damage is whether they need to remove items from their business premises. It can be challenging to know whether furniture and equipment should be tossed, moved out, or left in place when surveying the aftermath of a fire.

Thankfully we are here to offer help and advice.

Will SERVPRO empty my premises?

Our teams will assess the situation on-site and advise you on whether or not to empty your premises. The process of clearing your premises is known as a pack out. Depending on the situation, you may have several options:

    •    Only move items that are directly in the way of cleanup operations, perhaps to an undamaged room
    •    Leave furniture and equipment in place if it is not damaged and not in further danger from cleanup operations
    •    Arrange to have office supplies and furnishings moved out to a safe location until the fire damage restoration process is complete

How can SERVPRO help with a pack out?

There are several ways we can help you with a pack out:

    •    We will advise you whether our staff are the best choice or whether it would be better to co-ordinate with an independent moving company
    •    We can liaise with your insurance adjuster
    •    We can often clean items ahead of packing them up which means they are returned to you “Like it never even happened.”
    •    We have checklists and procedures on hand to make sure all items are logged and stored and returned safely

We recommend all businesses take part in our Emergency Ready Plan. You can use your ERP profile to provide vital information for staff, our teams, and anyone else involved in the event of a disaster. Because you prepare your ERP before disaster strikes, you do not have to worry about tracking down insurance details or the chain of command when trouble hits.

Faulty Electrical Wiring Can Cause Fire Damage

1/7/2021 (Permalink)

Having faulty electrical wiring inside of your shop can be very dangerous because it can cause fire damage. Electrical blazes are some of the most sudden and unexpected fires that can happen; if you are not prepared to deal with the flames, they can do severe damage to your store. Having a fire extinguisher handy is essential, as owning one could turn a fire that has the potential to be disastrous into a much smaller problem.


Fortunately, the fire damage inside of your Chicago salon was kept to a corner of your store with the help of an extinguisher and quick reactions. However, it is vital for you to keep on top of the problem now that the blaze has been put out. In reality, the fight against fire damage has only just begun once the flames are gone. It's crucial to call for professional restoration services as quickly as possible to ensure a smooth and successful remediation.

SERVPRO makes it a priority to work as unobtrusively as possible, so we do not disturb your daily business as we work. No matter the time, our technicians can come to your salon to begin the remediation. Should an accident happen at the end of the workday, our team can work through the night.

Once we arrive at your store, we can investigate the fire damage that impacted one of your salon chairs and hundreds of dollars-worth of professional products. Dip powders, acrylic, and gel products can stain your tile flooring as they burn, causing a molten mess of soot and ash. As we investigate, SERVPRO can select the best method to remedy the fire damage in your shop effectively and quickly.

Our technicians can clean up the ruined products and make a list of what you lost, making it easier for you to file a claim with your insurance company. Afterward, SERVPRO can use chemical cleaning methods to clean the soot and product remains from your tile flooring and walls. SERVPRO can clean your salon chair using a gentle and leather-safe solution in which you repetitively spray and wipe the impacted material.

For a final touch, we can use a hydroxyl generator to address the odor that fire damage leaves behind. The machine neutralizes the individual particles that cause the scent in the first place, effectively removing the odor from your salon. Before we go, SERVPRO can recommend an electrician who can investigate the wiring in your building to help prevent a future accident from occurring.

When storms strike, SERVPRO of South Holland/Dolton/Riverdale is here for you!

12/12/2020 (Permalink)

When Storms Strike, We Are Here for You!

Severe storms occur with relative frequency, but it is important to remember how much damage they are still capable of causing. Homeowners experience billions in storm-related losses each year, making storm damages one of the most common reasons for household insurance claims.

The best thing you can do to mitigate storm damage is to plan ahead. Knowing your recovery plan and what restoration company to use will help you take action immediately and prevent further damages from occurring—which is why we are here 247 to respond.

All Your Damages Will Be Handled
The damage that storms cause is generally not a straightforward issue—structural damage and water damage often go hand in hand and must be repaired in tandem for a full restoration. This is why we make sure our technicians can handle whatever storm damages occur and are fully trained and certified in both structural and water restoration.

You Will Receive a Highly Trained Crew
Because of how important restoration technicians are to the quality of work delivered, we invest heavily in our training and education programs to be sure everyone is up to speed. We adhere to the Institute of Inspection Cleaning and Restoration Certification industry guidelines, and we offer many seminars, classes and online learning tools so we can offer you the utmost expertise.

Any Size of Disaster Is Doable for Us
We are fortunate to be a locally owned, community-focused business, but we also have the backing of a nation of SERVPRO® locations that we can call upon for help. In the event of highly destructive storms, we can enlist other locations to help us with restoration, ensuring that everyone in the community gets the quick and quality service they deserve.

A Reputation You Can Count On
In our many years of restoration in the community, we have seen many unscrupulous business practices pop up after severe storms. That is why we are proud of our reputation for quality and dependable service and will do everything we can to work with you and complete your restoration without hassle.

So give us a call! We are faster to any disaster and are here to help get you back to "Like it never even happened."

Lightning Is Dangerous! You Need To Stay Safe!

12/12/2020 (Permalink)

Lightning is one of the most dramatic aspects of a thunderstorm—and also one of the most dangerous. Lightning strikes can start fires, ruin electronics and cause structural damage, in addition to all the safety hazards they pose to those who are outside during a storm.

Being aware of what lightning is and how it causes damage are important components of staying safe.

Thunderstorms all form an electrical charge, which is what causes thunder and lightning. In technical terms, a lightning bolt is a storm dispelling some of this energy, either into another cloud or to the ground.

When lightning does strike toward the ground, it will usually select an object to pass through, as the atmosphere is a poor conductor. Because of the power and charge behind lightning, this is what can lead to damages.

As lightning travels through a home, it will mainly fuel its energy into the electrical wiring and water pipes, as those make for the best conductors. That is why there are three main types of damages associated with lightning:

1. Fires can break out. Lightning, at around 500,000 degrees, is hot enough to ignite most buildings on impact. Additionally, the damage it causes to wires within the home can lead to electrical fires either right away or later on. If your home has been struck, an electrician or the fire department will typically be able to assess the damage and make you aware of any risks.

2. Electronics may get overloaded. As lightning transfers its charge to the home’s electrical grid, it also channels that energy up any cables connected. This intense burst of power can cause a surge, ruining some electronics. Using surge protectors can prevent this from happening.

3. Shock waves can damage foundations. A shock wave in the clouds is heard as thunder, but a shock wave when lightning strikes the ground can cause serious damage. The force of these waves is strong enough to compromise masonry and shatter windows, so after the storm passes, a thorough home inspection is recommended.

Don't Let Your Commercial Enterprise Be Closed Up Because of Water Damage

12/6/2020 (Permalink)

When a commercial property suffers from a flooding issue, the business loss isn't just measured in how much water is standing in a manager's office or covering a showroom floor. Every minute that the doors aren't open for customers is lost income and opportunity to grow that business.

Today, as the economy still recovers at one of the slowest paces ever, a business that closes its doors for even just a few days risks closing them permanently. Businesses with water damage rely on SERVPRO to get their doors back open as quickly as possible.

Consider this; flooding on a commercial property usually happens (and isn't noticed) overnight. When your manager or employees arrive to open up, that's when they find the problem. This day and its profits are already lost. To even have a chance to reopen the next day or the one after that, you need to get a professional from SERVPRO in your workplace immediately to find and close off the source of the damage.  If you have done so, that will mitigate secondary water damage and increase the speed of drying out the business.
Our team of trained, IICRC certified technicians begins clean-up within the quickest time possible, often within the hour.

Many state and local laws require that walking areas affected be completely dried off before allowing employees and customers to return. It's a matter of both health and safety issues. If your business can show that there is no other damage that puts either group at risk, then an inspector will gladly allow you to start serving and supporting customers again.

Getting the doors quickly reopened, even if the water damage is minor, can mean the difference between life and death for a business today. If a disaster or a broken pipe has closed your shop or offices down, call our technicians here at SERVPRO! We are faster to any disaster and are here to help get you back to "Like it never even happened."

Ask The Experts: Why Mold Is Not A DIY Job

11/30/2020 (Permalink)

When you discover the presence of mold in your home, or something you think is mold, a number of thoughts might pass through your head at first. You might wonder if you can handle the situation yourself and save some money. After all, you have tackled many jobs in your home before with good results. You might want to go out and buy a mold testing kit and see for yourself if it registers positive. Here's a secret: most likely it will. That's because mold is present at least in small amounts in nearly every home. Mold is naturally occurring in the environment.

Get Results You Can Trust

With a store-bought mold kit, you are still likely to have doubts. Did you administer the kit properly? Does it actually work correctly? And what do you do next? To eliminate uncertainty, call in a certified environmental hygienist (or a certified industrial hygienist), the only person qualified to accurately identify mold. For mold testing that matters, go with the trained and educated professional who has the proper equipment. There are other benefits, too, including the following:

  • A CIH is required to act in an ethical manner
  • The CIH can recommend a plan of action to mitigate mold damage
  • A professional mold remediation franchise will watch out for the health of workers and your family

With something as pernicious as mold, you want to be sure of what course to take. The longer mold is present the more likely it is to spread.

Get Effective Mold Cleaning

If you suspect your home could have a mold problem, a DIY mold solution might not be in your best interest. Always consider mold testing from a licensed professional. If you do have a mold problem, it should be addressed quickly to prevent further damage and to clean the air in your home of allergens.

Ask The Experts: How Do I Get Smoke Odor Out Of My Home?

11/30/2020 (Permalink)

Smoke smell can be a very persistent nuisance in your home. Fortunately, there are a variety of ways to address the odor, whether it is caused by a fire or cigarette smoke. The following are three common home deodorization methods.

1. Air Purification
In many cases, a simple air purifier will eliminate lingering smoke odor. Unlike air fresheners and candles, air filters trap the smoke particles rather than covering up the smell. Air purifiers are often purchased as standalone devices; however, HEPA and activated carbon filters can be purchased for many HVAC systems and help with whole-home odor elimination. Be sure to follow the manufacturer’s instructions and change the filters regularly.

2. Ozone Treatment
A more intense method of odor removal is ozone treatment. Ozone machines release ozone particles, which have three oxygen molecules. Due to the chemical structure of ozone, the particles combine with smoke odor particles, creating a new particle that does not smell like smoke. Additionally, ozone itself has a smell that is often described as “clean.” The ability to neutralize unpleasant odors and introduce a pleasant fragrance into the home makes ozone a particularly effective method of dealing with smoke odor. However, ozone can be dangerous if not handled properly, so it is important to hire professional help if you choose this method of home deodorization.

3. Thermal Fogging
Another odor-eliminating technique best left to professionals is known as thermal fogging. With this technique, a fog of deodorizer is sprayed over the affected area. Additionally, the area is heated up, causing porous materials to expand. This allows the deodorizer to penetrate cracks, crevices, and other areas unreachable by different methods.
If your home has a lingering odor from cigarette smoke, a house fire, or fireplace, a professional restoration service can help you with home deodorization. Instead of simply covering up the odor, they can eliminate it so that it does not return.

Give us a call! We are faster to any disaster and are here to help get things back to "Like it never even happened." 

Ask The Experts: What is Efflorescence?

11/27/2020 (Permalink)

Sometimes when we complete drying in a home or business some concerns arise at a white residue that is left behind on concrete, stone or brick materials. Is it mold? Fungus? Is it dangerous?

Fortunately almost every time (especially when water damage has been dried down professionally by SERVPRO Technicians) it is what is called efflorescence which is a migration of salt to the surface of a porous material. 

Efflorescence is typically harmless to people’s health and is not a structural concern in buildings. The problem arises because mold comes in all kinds of colors including white and sometimes can look very similar to efflorescence. After water damage that has been properly treated it is almost certainly not mold but what if you find it outside of the context of water damage? 

One way to know if you are dealing with mold or efflorescence is that if that white stuff is on a material other than porous masonry or concrete it is probably mold. This is because mold will do its best to grow on any surface whereas efflorescence will only show up on masonry. Typically mold will continue to grow whereas efflorescence doesn’t although continuing water migration through concrete can cause the efflorescence to accumulate. You can also spray some of it with a little water and try to wipe it. If that works you probably are not dealing with mold. 

The best way to know which one you are dealing with is to call the professionals here at SERVPRO! We can tell the difference, and if mold has hit your home or business, we can get it back to "Like it never even happened." 

Understanding the Categories of Water & Its Damage

7/16/2020 (Permalink)

As water damage restoration specialists from SERVPRO know, there are several categories of water leading to water damage. The concern for the rate of water removal escalates as the Category number increases. 

Category 1 is clean water, and this is a type of water that poses no serious threat to people. This is drinking water (potable) that is in a place it should not be. 

Category 2 is gray water, and this type of water is contaminated and can cause illness when ingested. This may be soapy dishwater, standing water on a floor, or wastewater containing urine. 

Category 3 is black water. This type of water is unsanitary and dangerous because it contains bacteria that can cause sickness. Blackwater results from sewage issues and standing water that has been contaminated. This category of water requires immediate water removal.

Understanding the categories can help a home or business owner recognize the importance of having water disasters mitigated properly to reduce the chances of illness and further damage to the property. 

When you call our franchise, your call will be answered by one of our staff and not an answering service.  You can rest assured that you will get an immediate response during the day or at 3 in the morning. 

If you find yourself in a situation where water mitigation services are needed,  call us immediately (773) 337-3900.

An Emergency Situation!

7/16/2020 (Permalink)

Wet Wood Flooring Flooring such as laminate or engineered wood that has been affected by water may begin to buckle if not dried properly.

Imagine that it is 3 a.m. and you wake up to the sound of running water. After further investigation, you discover that a pipe behind your bathroom wall has burst and water is pouring out everywhere; out of the bathroom, through the hallway affecting everything in its path. What do you do?

First, shut off your water at the main in an effort to minimize damage in your home. Second, you should contact a plumber to repair the broken pipe. Once the pipe is fixed, call SERVPRO of South Holland/Dolton/Riverdale so we can assist you with getting your home dried out.  

SERVPRO of South Holland/Dolton/Riverdale provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in our community. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

SERVPRO always strives to provide the best possible service. No matter how big or small your water damage may be, we have the know-how to restore your home or business to a preloss state.  

If your home has sustained major water damage, you may feel like your home will never recover. Call the professionals who can fix it "Like it never even happened."

If you have questions about water or fire damage, call us 24/7/365 - (773) 337-3900

We are proud to serve our local communities

Expanding Our Family

5/27/2020 (Permalink)

Team Zubricki is so excited to expand services to the areas of South Holland, Dolton, and Riverdale. Extending services to these areas have provided us the opportunity to become a part of communities that are rooted in kindness and spending a great deal of time giving back to those in need as well as supporting the many small businesses throughout the area. We are looking forward to offering our time and support to the many community events held yearly. 

The residents and businesses of these areas can rest assured that we are available 24 hours a day, 7 days a week to provide them with the best fire and water mitigation and restoration services when the need arises. 

Our well trained IICRC certified technicians come prepared to walk home and business owners through the steps needed to get their property back to preloss condition. 

If you have questions about water or fire damage, call us today at  (773) 337-3900.

Water Damage: A Real Headache

5/27/2020 (Permalink)

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

We're heading into the summer season, and while we are hoping for sunshine and warm temperatures, we also fully anticipate rain showers and thunderstorms. Inclement weather can be a real headache for homeowners, leaving the possibility for flooded basements and waterlogged backyards. If you’re dealing with a flooded basement, it may be time to call SERVPRO to assist you with your water damage restoration.

From soaking wet carpets and floors to water damaged walls and furniture, weather-related disasters can be quite stressful, leaving you and your family with a heavy burden on your shoulders. Not only can flooding cause structural damage and loss of possessions, it can also bring the threat of mold, which can cause undue worry, and put a strain on your finances.

SERVPRO of South Holland/Dolton/Riverdale arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

 Flooding and water emergencies don't wait for regular business hours and neither do we.  We provide emergency cleaning and restoration services 24 hours a day, 7 days a week including all holidays.